Subject: English Language Test - Sanjay Balwan
From: Sanjay Balwan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Mar 2023 05:23:54 -0500

| | Foreign Language Screening Test

Name | Sanjay Balwan    /  (+91) 9817314889    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | When the customer is contacting us to check the status of his order we will tell him  that our delivery agent was going for delivery and he said that the courier address is wrong so sir please change or Correct the address then we deliver your courier

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

This mail is from Homebox sir the TV cabinet you purchase from Homebox the return or replace policy on the Tv cabinet you can replace the TV cabinet thank you sir

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