Subject: Fw: English Language Test - Jethin Joy
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 1 Mar 2023 10:11:42 +0000

interview
________________________________
From: Jethin Joy <[email-masked]>
Sent: Wednesday, March 1, 2023 1:47 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Jethin Joy

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Jethin Joy    /  (+91) 9625193681    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello sir/maam
We are really sorry for the delay in delivering of the product.
As I can check here the address you provided for the courier is wrong.
But don't worry I will update it for you from my side.
Thank you.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello Abdul,
I am sorry to hear about the tv . I would have also felt the same If I were in your situation.
But don't worry I will do the needful for you.
Just let me know what you want as a solution - would it be a replacement or refund.
I will be looking forward for your reply.
Thank you.