Subject: Fwd: English Language Test - Zubair Ahmed
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 28 Feb 2023 00:23:57 -0700 (MST)

Hi , can you please evaluate his test, he is Zaid's reference.Thanks 

From: "Zubair Ahmed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, February 24, 2023 11:53:45 PM 
Subject: English Language Test - Zubair Ahmed 

	
	
			Foreign Language Screening Test 
		Name 	Zubair Ahmed / (+91) 7011808511 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 

Hope you are doing well. 

This is reference to your Order no. 123456 we can check that we have already handed over the item to the courier but when they tried to contact you, your contact number was unavailable hence we request you to share your alternate number so that we can deliver your product at earliest. 

Kindly let us know if you need any clarification or else you can draft an email to [email-masked]. 

Regards, 
Team Baby Shop 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Customer, 

Hope you are doing well. 

This is reference to your Order no. 123456 we can check that we have already handed over the item to the courier but when they tried to contact you, your contact number was unavailable hence we request you to share your alternate number so that we can deliver your product at earliest. 

Kindly let us know if you need any clarification or else you can draft an email to [email-masked]. 

Regards, 
Team Baby Shop