Subject: Re: English Language Test - Ravi .
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 25 Feb 2023 04:49:45 -0700 (MST)

location-noida,immediate joiner,total experience more than 2y, sound more than average,last salary-25-5k, told our max is 25k, shared assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, February 24, 2023 7:40:13 PM 
Subject: Fw: English Language Test - Ravi . 

interview 

From: Ravi . <[email-masked]> 
Sent: Friday, February 24, 2023 6:17 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Ravi . 

	
	
			Foreign Language Screening Test 
		
	Name 	Ravi . / (+91) 8287461669 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello, 
Thank you for contacting babyshop.com support 

We would like to inform you that due to your invalid address in our site, we wont able to deliver the package on its desired day. However, our delivery partner tried to contact you. I would like to inform you that you can visit our website and in your profile setting you will able to see the address option from there you can check your address or if needed please change that. So that we can deliver your parcel as soon as possible. 

In case you need any further assistance please feel free to reach us, We'll be more than happy to assist you. 

Regards 
Babyshop.com Support 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 
Thank you for contacting Homebox support 

We sincerely apologize for the inconvenience caused you. I would like to ask you to share some picture of those scratches, afterwards we will investigate over the same and will take necessary steps. However, as of now refund policy is not available but we can surely fix your TV or if needed we can replace the same and will make sure that you won't face such issue again. 

In case you need any further assistance please feel free to reach us, We'll be more than happy to assist you. 

Regards 
Homebox Support