Subject: Trainer Candidate - pragti rohokale
From: pragti rohokale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Feb 2023 03:31:43 -0500

| | Tech Support Test

Name | pragti rohokale
E-mail | [email-masked]
Phone Number | (91) 9665396114
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida , sector-16

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | seisotech Pvt.Ltd | pune | currently working | 33,500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 15 days or less
Please briefly describe your work experience specifically in Quality? | Software tester, having 2.6 years of Experience in Automation & Manual Testing ,Handled Healthcare & E-Commerce Domains, Hands-on Experience in Selenium WebDriver with JAVA, Hybrid Framework ,GIT, SQL, API Postman. also I have Good knowledge about BDD with cucumber.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

Actually in one sprint my two colleagues on leave due to some personal reason and we have urgent release last two days of the sprint.
remaining so that situation i handled properly and done successfully release as we as complete other sprint tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service reps will get the problem solved eventually. great customer service reps will get it solved immediately.
What according to you makes you a good candidate for this position? | My skill set is a perfect match for the job requirements. In particular, my sales skills and managerial experience make me an ideal candidate for the position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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