Subject: Trainer Candidate - Hrusikesh Sahu
From: Hrusikesh Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Feb 2023 03:30:35 -0500

| | Tech Support Test

Name | Hrusikesh Sahu
E-mail | [email-masked]
Phone Number | (91) 8598024508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bangolre

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Byju's | Sales operations | NA | 30268/-
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in Quality? | Working as quality associate to check the lead generated by sales.making reports in daily basis.Give feedback for process Improvements,
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Team Handling. And give proper output in proper time
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means customer had happy.but great customer happy with the sales and pitch about product to another customer
What according to you makes you a good candidate for this position? | Great descision making for the candidate. To understan what is going on the lead and give proper feedback.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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