Subject: English Language Test - Aanand Pandey
From: Aanand Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Feb 2023 00:33:48 -0500

| | Foreign Language Screening Test

Name | Aanand Pandey    /  (91) 9301451316    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir I am sorry for your inconvenience but I want to tell you that our delivery boy is trying to contact you by taking your courier but your delivery address is wrong please correct it  so that our delivery boy can deliver your order to you thankyou
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir, I am sorry for your trouble, I apologize for this, I ask you to be sure, I will get it replaced immediately, please send the photo once for confirming. Thankyou

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