Subject: Tech Support Candidate - Gorli Sree Ramya
From: Gorli Sree Ramya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Feb 2023 02:31:48 -0500

| | Tech Support Test

Name | Gorli Sree Ramya
E-mail | [email-masked]
Phone Number | (91) 8074313279
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Visakhapatnam
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Amazon | Tron | 4th August 2022 | 30000
Previous Employer 2 | Hsbc | Kyc analyst | 11 may 2018 | 18000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the browser and will make sure the internet connection works if still the problem persists I will try restarting my system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker
search for devices on my mobile phone
After finding the device pair the device

What according to you makes you a good candidate for customer service or technical support job? | Humble approach towards customers, being quick and smart in answering the queries
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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