Subject: Re: English Language Test - Richa Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 21 Feb 2023 05:02:44 -0700 (MST)

location-Delhi,sound ok,total experience-3y,immediate joiner,last salary-23k, looking for good hike, told our max is 25k, she is ok with that, shared assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, February 20, 2023 4:45:10 PM 
Subject: Fw: English Language Test - Richa Singh 

interview 

From: Richa Singh <[email-masked]> 
Sent: Friday, February 17, 2023 6:04 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Richa Singh 

	
	
			Foreign Language Screening Test 
		
	Name 	Richa Singh / (91) 9717723073 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	To: XYZ@com 

From:babyshop.com 

Subject: Reply to Delayed Delivery of the order 

Respected Sir, 

This email is in response to the email received by you regarding order number FF6373939. The order was supposed to have reached you by now but unfortunately, the courier company was not able to proceed with the request as the address was wrong. I would be grateful if you can fill the form attached below and alternate contact number. 

We are sorry for this experience. 

Thanking you, 

Babyshop Team 

Richa 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	To: Abdul@xyz 

From: homebox.in 

Subject: Reply to exchange and return request 

Respected Sir, 

This email is in response to response to your complaint number GHJ5688 regarding return and replacement. 

We are extremely sorry for this experience however we can arrange a pickup for the cabinet. The new cabinet will reach you shorty. Please send me few images of the scraped cabinet so that I can raise an exchange request for the same. 

Thank you for highlighting the matter please attach the name and number of installation team so that I can raise a complaint on your behalf. 

Thanking you, 

Homebox team 

Priya