Subject: Fw: English Language Test - Deepika Soni
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 21 Feb 2023 09:50:08 +0000

doubt but interview
________________________________
From: Deepika Soni <[email-masked]>
Sent: Tuesday, February 21, 2023 12:35 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Deepika Soni

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Deepika Soni    /  (+91) 9511188889    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi dear customer,

We have received your email regarding the status of your order # 123456678 which was ordered 14 days back.
We are really sorry for the inconvenience caused to you.
We want to inform you that our courier partner tried to deliver the order on the mentioned address but as per update from courier the address was either wrong or incomplete.We request you to once check the address and phone number mentioned on order and reply on the same mail if there is any corrections so that we can try to deliver it asap.

Hope to hear from you soon.
Thank you for your support and patience.

Regards,
Xyz
Customer support executive
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

Thank you for writing to us
We apologize for the inconvenience caused regarding the TV cabinet.

We understand the concer and can replace the same with a new cabinet.
Please reply on the same mail so that we can place order for replacement.

Hope to hear from you soon.
Thank you for your support and patience.

Regards,
XYZ
Customer support executive
Homebox.com