Subject: Re: English Language Test - Mayank Bansal
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 20 Feb 2023 06:14:14 -0700 (MST)

location-Gaziabad,total experience-1.6,immediate joiner,sound more than average,sala23,100,expecting-28-30, looking for cab facility as well, otherwise no 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, February 20, 2023 4:01:44 PM 
Subject: Fwd: English Language Test - Mayank Bansal 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Mayank Bansal <[email-masked]> 
Date: 20 February 2023 at 14:55:19 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Mayank Bansal 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Mayank Bansal / (+91) 7428203137 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 

I would like to inform you that your order was shipped by us on the same day when you place this order but because of the incorrect address your courier was not delivered to you. 
I am really sorry for the inconvenience and would like to request you to please share your correct address with us so we can send you your order as soon as possible. 

Thanks and regards 
Mayank bansal 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

I sincerely apologise that you have faced this type of issue with the product. 
For proceeding further I would like to request you to please share the images of the damaged product with the proper invoice on the same Email so we can look into this and help you as soon as possible. 
Don't worry once we get the necessary details we will surely help you. 

Thanks and regards 
Mayank Bansal 	

	

BQ_END