Subject: Fw: English Language Test - Richa Singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 20 Feb 2023 11:15:10 +0000

interview
________________________________
From: Richa Singh <[email-masked]>
Sent: Friday, February 17, 2023 6:04 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Richa Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Richa Singh     /  (91) 9717723073    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  To: XYZ@com

From:babyshop.com

Subject: Reply to Delayed Delivery of the order

Respected Sir,

This email is in response to the email received by you regarding order number FF6373939. The order was supposed to have reached you by now but unfortunately, the courier company was not able to proceed with the request as the address was wrong. I would be grateful if you can fill the form attached below and alternate contact number.

We are sorry for this experience.

Thanking you,

Babyshop Team

Richa
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   To: Abdul@xyz

From: homebox.in

Subject: Reply to exchange and return request

Respected Sir,

This email is in response to response to your complaint number GHJ5688 regarding return and replacement.

We are extremely sorry for this experience however we can arrange a pickup for the cabinet. The new cabinet will reach you shorty. Please send me few images of the scraped cabinet so that I can raise an exchange request for the same.

Thank you for highlighting the matter please attach the name and number of installation team so that I can raise a complaint on your behalf.

Thanking you,

Homebox team

Priya