Subject: Re: English Language Test - Annu Lata
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 17 Feb 2023 06:02:55 -0700 (MST)

invalid number 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, February 17, 2023 3:39:25 PM 
Subject: Fwd: English Language Test - Annu Lata 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Annu Lata <[email-masked]> 
Date: 16 February 2023 at 19:29:49 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Annu Lata 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Annu Lata / (91) 732852846021 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi Mr. Customer, 

Thank you, for being a valuable customer to us. This email is in regards to the recent order that you placed through us. We would like to inform you that the address mentioned with us is incorrect as our delivery partner tried to deliver the order but no one was found. We request you to please share your updated address for smoother delivery process of your order. 

Thanks 
Annu Lata 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

Thank you for being valuable customer to us. 

We really regret the inconvenience caused to you. We will make sure your query is entertained as soon as possible for the same I have raised a ticket. We request you to please wait for 24-48hrs for the speedy response from our concerned team. 

Thank you for you patience and support. 

Regards 
Annu Lata 	

	

BQ_END