Subject: Fw: English Language Test - RAM KUMAR SINGH CHOUDHARY
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 14 Feb 2023 08:58:42 +0000

interview
________________________________
From: RAM KUMAR SINGH CHOUDHARY <[email-masked]>
Sent: Wednesday, February 8, 2023 7:38 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - RAM KUMAR SINGH CHOUDHARY

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    RAM KUMAR SINGH CHOUDHARY    /  (+91) 8178485911    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello Jenny,

              Thank you for writing to us. I apologise for the inconvenience caused to you. I will be happy to help.
                         You have placed a order for a hand bag on 23/1/2023.  We have shipped the product to you. However, our delivery partner is unable to find the particular address. So, I request you to verify the address. So that your handbag can be delivered to you.

Regards
- xyz
C.C.R
XYZ Company
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi, Abdul,

        Thank you for writing to us.I regret to inform you that as per the policy of our company, the TV cabinet can't be replaced after installation. It can be replaced only before the installation.
                     I would like to inform you that there is no refund after installation of the TV cabinet.

          Thanking you.

Regards
-Ram
C.C.R
Homebox