Subject: Re: English Language Test - Sandeep Chatterjee
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 14 Feb 2023 00:57:57 -0700 (MST)

location-Akshadham,immediate joiner,worked Teleperformance for Zomato process,salary-18k,exected as per company norm,shared assemment test.sound more than average,can consider 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, February 14, 2023 12:56:19 PM 
Subject: Fw: English Language Test - Sandeep Chatterjee 

interview 

From: Sandeep Chatterjee <[email-masked]> 
Sent: Saturday, February 11, 2023 8:41 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Sandeep Chatterjee 

	
	
			Foreign Language Screening Test 
		
	Name 	Sandeep Chatterjee / (+91) 8920439497 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hii Aruna, 

I hope this email finds you well! 

We understand your concern regarding your Exotic Women Red handbag. As per tracking details, your order was handed over to the DC courier company on January 29, 2023, and as per the tracking, it is also out for delivery on February 8, 2023, but as per courier tracking details, your order was not able to deliver due to an wrong address. 

So I request you please recheck your current address. You can also update your address through our website, or you can reply to this email with the correct address and we will update it on your behalf. 

For any questions or further assistance, please reply to this email or call us at (1800) 101-232. 

Yours Sincerely, 
Sandeep 
Customer Service representative 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hii Abdul, 

Greetings from Homebox! 

We understand your concern regarding the TV cabinet that you purchased on February 2, 2023, and as far as I know, it was installed today itself. So we really apologise for the problem that you faced with this TV cabinet. 

So don't worry, we are here to help you regarding this issue. I request that you please wait for the next 2 working days while our team works on this issue and replaces your TV cabinet. 

We are looking forward to your kind understanding. 

Stay associated with us in case of any further query or doubt. You may respond to us from the app by clicking on this link: https:// app.homebox.com. 

Yours Sincerely 
Sandeep 
Customer Service Representative