Subject: English Language Test - Aditya Baghel
From: Aditya Baghel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Feb 2023 08:12:31 -0500

| | Foreign Language Screening Test

Name | Aditya Baghel    /  (91) 8433462292    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all it is the mistake of that customer why he puts the wrong address for delivery, because this is policy of the company to deliver the product on the same address as the customer writes.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Okk sir u can raise the ticket of your complain in our website that you want to replace the TV cabinet or want your money back. I will connect with my senior team and we make sure we will provide you the best services from our side. Thankyou

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