Subject: Tech Support Candidate - Ashmeet kaur Ashmeet
From: Ashmeet kaur Ashmeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 02:02:09 -0500

| | Tech Support Test

Name | Ashmeet kaur Ashmeet
E-mail | [email-masked]
Phone Number | (121001) 9667437213
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad(NIT-5)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IO Digital, Back Side Building,2 Floor | Customer support executive | 21Aug,2021 | 21000
Previous Employer 1 | Mobikwik | Customer excellence representative | 1,nov,2022 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We really apologise for the inconvenience , will definitely assist you in this.
The following steps to remove this error are:
1.Clear cache and cookies of your browser.
2.Refresh the website and open in the new tab.
3. Still if your are facing this issue then take a screen shot and share with us.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Press the bluetooth button in your phone.
2. Switch on the bluetooth speaker.
3. Find the name of bluetooth speaker in your device (click available networks) which comes at very first you need to click on that.

What according to you makes you a good candidate for customer service or technical support job? | Our main motive is customer satisfaction because if customer satisfied with our service and products only they buy products from our platform and suggest with their new friends or families.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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