Subject: Tech Support Candidate - Ankit Sharma
From: Ankit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Feb 2023 00:11:26 -0500

| | Tech Support Test

Name | Ankit Sharma
E-mail | [email-masked]
Phone Number | (91) 8383960201
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 12
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PINELAb | Senior executive | 20th jan | 38000
Previous Employer 1 | Denave India pvt LTD | Executive | February | 28000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We will check the internet issue first
Then we will check the proper link which we typing is correct or not
Then the domain name is valid or not then clear the browser cache and then change dns server and then definitely it will be work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth of device
Open speaker Bluetooth
Then search for speaker device
Pair them and at last pairing done it will be connected

What according to you makes you a good candidate for customer service or technical support job? | Since I love the job so i love interact people and love to help them
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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