Subject: Tech Support Candidate - SUBRAT SRIVASTAVA
From: SUBRAT SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Jan 2023 02:43:29 -0500

| | Tech Support Test

Name | SUBRAT SRIVASTAVA
E-mail | [email-masked]
Phone Number | (0524) 7394835390
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fullerton India | Sales | 1 year | 0
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Looking to internet connection properly set

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On our mobile phone Bluetooth mode
And click on speaker model no/version

What according to you makes you a good candidate for customer service or technical support job? | My conversation skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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