Subject: English Language Test - Priya Soni
From: Priya Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Jan 2023 01:44:13 -0500

| | Foreign Language Screening Test

Name | Priya Soni    /  (91) 8821054040    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Our delivery executive try to reach your address but the address given was wrong.
Kindly update the address given so that the delivery executive can reach you soon again

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We apologize for the inconvenience caused.
We will make sure that your product will be returned and replaced.

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