Subject: Trainer Candidate - Shashi kala Bharati
From: Shashi kala Bharati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Jan 2023 00:55:06 -0500

| | Tech Support Test

Name | Shashi kala Bharati
E-mail | [email-masked]
Phone Number | (91) 9569971661
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | IMT Manesar Gurgaon Haryana sector 1

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | VVDN technology private limited company | Quality junior engineer | Not yet | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1 month

Please briefly describe your work experience specifically in Quality?

I visual pcb board and final device at FQC stage..
Main purpose of quality engineer control the rejection and improve your quality..

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

The most difficult situations for quality main power that rejection product pas by Final quality and reached to coustomer, then we are work that project and resolve the mistake.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means , expectations for product of coustomer provide,, and great coustomer service means provide the product for coustomer, improve the expectations.
What according to you makes you a good candidate for this position? | When we don't fault in costumer service and do our work properly.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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