Subject: Trainer Candidate - Sumit Kumar
From: Sumit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Jan 2023 04:40:45 -0500

| | Tech Support Test

Name | Sumit Kumar
E-mail | [email-masked]
Phone Number | (110080) 9625736676
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saket

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indurstrybuying | Sales executive | 20-1-2023 | 18K
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 2 to 4  days
Please briefly describe your work experience specifically in Quality? | Currently am working in industrybuying and l have good experience in Industybuying.com
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | first of all some day there are different situations. They looking which kind of situation they many type of situation  easily handle to any  situation.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Yes
What according to you makes you a good candidate for this position? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |