Subject: Re: Tech Support Candidate - Saravanan Ramalingam
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 20 Jan 2023 01:48:13 -0700 (MST)

ok 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, January 20, 2023 2:15:35 PM 
Subject: Re: Tech Support Candidate - Saravanan Ramalingam 

no 

From: Aishwarya Jaiswal <[email-masked]> 
Sent: Thursday, January 19, 2023 11:17 AM 
To: Deeksha Dadu <[email-masked]> 
Subject: Fwd: Tech Support Candidate - Saravanan Ramalingam 

Please check, if we can proceed with this candidate. Thanks 

From: "Aishwarya Jaiswal" <[email-masked]> 
To: "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, January 17, 2023 5:02:09 PM 
Subject: Fwd: Tech Support Candidate - Saravanan Ramalingam 

Stay in south india, immediate joiNer, sound ok,with MTI,for semi-tech 

From: "Saravanan Ramalingam" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, January 13, 2023 1:02:11 PM 
Subject: Tech Support Candidate - Saravanan Ramalingam 

	

	
	
			Tech Support Test 
		
	Name 	Saravanan Ramalingam 
	E-mail 	[email-masked] 
	Phone Number 	(612504) 8870691428 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	kumbakonam 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	solaimalai Enterprises 	logistics Executive 	jan 14'2023 	14500 
Previous Employer 1 	zuan technology 	IT trainee 	march 4;2019 	9400 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	The website's get an error, main reason is connection was interrupted problem. once the connection was good and try the clearing browser cookies and caches. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially. Again an error the restart your browser or try to another web browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Put your Bluetooth speaker device in pairing mode by pressing and holding the Power button or Pairing button. 
2.your mobile phone Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name. 
3.now connect the bluetooth speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	My previous job working as a receptionist provided me with the ideal experience for this position. last one year, I developed many of the skills required for this job, including answering phones and email, processing payments, and entering data on multiple computer programs. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4