Subject: English Language Test - Nadeem ul haq
From: Nadeem ul haq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Jan 2023 01:27:18 -0500

| | Foreign Language Screening Test

Name | Nadeem ul haq    /  (91) 7006022879    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First off all custumer service is the support you offer your custumer both before and after they buy your goods and services after that they feel easy and enjoyable experiance with your good and in custumer service servive we have to solve their problems .we have to losten what they want to tell us after that we have to give them belief that we are good friends of them after that we have try to deliver the bag at right place

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

first of all we have tell them sorrey for this this sir  when we told our team they told us the tv was fine no scratches was on this any way i will talk with my higer authroty they will send u a team and they can see what the actually problem is
after that they will tell us if they tall us your are not lie with us we will try our best to give you a new tv sorrey sir  we oppolosie for this

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