Subject: Tech Support Candidate - Sheetal Tiwari
From: Sheetal Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 22:25:12 -0500

| | Tech Support Test

Name | Sheetal Tiwari
E-mail | [email-masked]
Phone Number | (+91) 9263459510
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Amazon pay for business | Work from home | 7 month | 10k
Previous Employer 2 | Arohi job placement | Work from home | 13 month | 8k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check network connection - On
Network strength - Good
Otherwise close the tab and re-open this.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on - phone Bluetooth and Speaker
Phone Bluetooth searching nearby device
Click on phone in your device name
Pairing it

What according to you makes you a good candidate for customer service or technical support job? | I already do this work. And my experience was so good.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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