Subject: Re: English Language Test - Divyanshi Goswami
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 18 Jan 2023 13:52:56 +0000

reject
________________________________
From: Aishwarya Jaiswal <[email-masked]>
Sent: Wednesday, January 18, 2023 7:22 PM
To: Deeksha Dadu <[email-masked]>
Subject: Fwd: English Language Test - Divyanshi Goswami

for- semi-tech

________________________________
From: "Divyanshi Goswami" <[email-masked]>
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Wednesday, January 18, 2023 5:25:01 PM
Subject: English Language Test - Divyanshi Goswami

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Divyanshi Goswami    /  (911) 09891595511    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  From:ABC company
To: customer
Date:18.91.23
Subject : information regarding product

Hello,
          This is to inform you that the product no.xxx you have ordered was shipped well and out for the delivery.But there is a problem in address you have mentioned,our courier service man has face the problem of reaching out to you.so could you please mentioned the correct and specific address through mail so that we can deliver your product as soon as possible.
Your order no.xxx
Your product id no.12333
Thank you
Customer care representative
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   From:xxx
To: customer
Date:18.01.23
Subject: information regarding defected product

Hello,
          This is inform you that your order no.xxxx was delivered to you yesterday was defected and we have received your complaint. Your complaint no.3444.we are very very sorry for the inconvenience.we will make sure that within 24 hours it would be replaced and you will get the another one in good condition and this time you will not face the problem of anything.our service man provides you a full satisfaction to every thing before leave.But incase if want your money back this option is also available for you.As  customer satisfaction is must and customer is our first priority.
Thank you
Customer care representative