Subject: Re: Tech Support Candidate - Reham Alshehabi
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 18 Jan 2023 13:52:10 +0000

reject
________________________________
From: Aishwarya Jaiswal <[email-masked]>
Sent: Wednesday, January 18, 2023 7:21 PM
To: Deeksha Dadu <[email-masked]>
Subject: Fwd: Tech Support Candidate - Reham Alshehabi

She is Ali's reference, for semi-tech

________________________________
From: "Reham Alshehabi" <[email-masked]>
To: "saurabh" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>
Sent: Wednesday, January 18, 2023 7:12:23 PM
Subject: Tech Support Candidate - Reham Alshehabi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Reham Alshehabi
E-mail  [email-masked]
Phone Number    (+91) 9359086767
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA                      NA
Previous Employer 1     Na                      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Reload the page
If that doesn’t work…
Step 1: verify the connection
Make sure your computer is connected to wi-fi or a wired network

Try reloading the tab with the error

Step 2:cache
Chrome may have cached information that prevents the page from loading.
Open the package in an incognito window
On your computer, open chrome
At the top right of the page, click more and then new incognito window
In an incognito window try opening the page. Files opened and cache
Cache
At the top of the page, click the more and more tools icon and then open data
Next to “scope” select all items
Select cache images and files cookies and other site data. Deselect the other types of data click clear data
Try reloading the tab with error.
Step 3: close tabs. Extension and other apps your device may be running out of memory and can’t load the website while also running apps extensions and programs
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1-swipe down from the top screen
2- touch and hold Bluetooth
3-top new device if you don’t find pair new device check under available devices
4-tap the name of the Bluetooth
5 try on the Bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? Be soft spoken , good listener, problem solver , helpful , team builder and know ow to engage the people well
On a scale of 1 - 5 please rate your fluency in spoken English  3