Subject: English Language Test - Ragini Singh
From: Ragini Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 03:25:54 -0500

| | Foreign Language Screening Test

Name | Ragini Singh    /  (121003) 09971374960    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Costumer!
Thanks alot for contacting us....well we have delivered your order in a well proper manner as it should be reach to you at the time of delivery but we are extremely sorry to inform you that due to some , formalities mistakes in mentioning the details there is a small issue with your order because of that , means it is delayed only for A little while!
As Our team is also want your support and satisfaction,  so for that means we are working hard and we'll surely update you A positive response as soon as it possible!
Best regards
Costumer service excutive
Name:-

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear costumer!
Thank you for contacting us....
Well as we keep our first priority is to provide a Exeptional service to people....same like that we have delivered your order in a well mannered but due to some reasons, it can be like because of courier boys or something else this incident happened with you so we are extremely sorry for that!
We are here to support you, to make you satisfied company will surely provide you positive response to you.
Best regard
Costumer service excutive
Name:-

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