Subject: Re: English Language Test - Zeeshan Ahmad
From: Subir Chakma <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Tue, 17 Jan 2023 06:32:26 -0700 (MST)

Hello, 

Zeeshan was travelling so couldn't speak to him. He was suppose to call back later at a convenient time but didn't. Will try to speak to him tomorrow. 

Best, 
Subir 

From: "Subir Chakma" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, January 17, 2023 3:54:47 AM 
Subject: Re: English Language Test - Zeeshan Ahmad 

Potential candidate. Will speak to him and let you know my decision by EOD, today. Thanks! 

From: "Aishwarya Jaiswal" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Monday, January 16, 2023 6:49:26 PM 
Subject: Fwd: English Language Test - Zeeshan Ahmad 

Hello Subir, 

Please acknowledge. 

Thanks 
Regards 
Aishwarya 

From: "Zeeshan Ahmad" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, January 14, 2023 5:27:18 PM 
Subject: English Language Test - Zeeshan Ahmad 

	
	
			Foreign Language Screening Test 
		Name 	Zeeshan Ahmad / (91) 7004802312 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Customer, 

Thank you for reaching out to us. We apologize for the inconvenience caused. We have checked the status of your order and it seems that the courier company was unable to deliver the order to you as the address provided was incorrect. 
We have contacted the courier company and updated them with the correct address. They will make another attempt to deliver the order to you soon. 
Please feel free to contact via phone or email if you need help with anything else, thank you for your patience. 

Thank you, 
babyshop team 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 

Thank you for your purchase of the TV Cabinet from our store. We apologize for the condition of the unit that was delivered and installed in your home. We will be happy to arrange for a new unit to be delivered and installed, or we can provide a refund for the purchase price of the unit. 
In case you want a replacement and can wait a little, then I will ask the seller to make the product available sooner if possible. 
Please let us know how you would like to proceed. 

Thank you, 
Homeobox Team