Subject: Tech Support Candidate - reham Mustafa
From: reham Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 06:56:32 -0500

Tech Support
Test

Name

reham
Mustafa

E-mail

[email-masked]

Phone Number

(0091) 9359086767

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

When I get the problem first I switch of my
device then I switch on I will try again but if I didn’t get anything I will
contact will NDTV EMAIL I will tell them my problem than I will see how can they
help me

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

I switch my phone than I will go to sitting
press of Bluetooth speaker on and it easily to use

What according to
you makes you a good candidate for customer service or technical support
job?

I should to be confident and quiet to lessen what is the
customer need and how can I help them to make them happy

On a
scale of 1 - 5 please rate your fluency in spoken English

4