Subject: Tech Support Candidate - vivek kumar
From: vivek kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 02:19:07 -0500

| | Tech Support Test

Name | vivek kumar
E-mail | [email-masked]
Phone Number | (7858025295) 7858025295
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | noida extension
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If i am trying to open a website there are many problem happening some time site is not working.
then we have to check what we are writing is correct
or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we turn our bluetooth of speaker and mobile
phone then search the device and connect it

What according to you makes you a good candidate for customer service or technical support job?

i have knowledge of programming language and i have interest in front end developer and i have also
good communication skill

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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