Subject: Tech Support Candidate - Chanchal Kumari
From: Chanchal Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Jan 2023 00:16:29 -0500

| | Tech Support Test

Name | Chanchal Kumari
E-mail | [email-masked]
Phone Number | (91) 7061900828
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mayur vihar phase -3
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Customer help

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart my device and make sure internet connection work and also check if the website is down for everybody or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen touch and hold Bluetooth and tap pair new device. If don't find pair new device, check under available device or tap more. Refresh.
Tap the name of the Bluetooth device you want to pair with you device.

What according to you makes you a good candidate for customer service or technical support job? | Good communication and interpersonal skills, customer focus, approach and engage, be polite and a good listener.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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