Subject: English Language Test - SUBHANKAR Das
From: SUBHANKAR Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Jan 2023 10:41:52 -0500

| | Foreign Language Screening Test

Name | SUBHANKAR Das    /  (91) 7890535640    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are extremely sorry for the inconvenience . Our courier representative tried  to reach you . But   as courier representative indicated that your address doesn't match with your location .
Kindly , share your proper address . So that we can deliver your purchase smoothly.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Mr. Abdul ,
Thanks for making us concern about this . We'll make it in our high priority . Kindly  give some time to check  the issue as soon as possible  and let you  know.

| |