Subject: Tech Support Candidate - Simarpreet kaur Simarpreet
From: Simarpreet kaur Simarpreet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Jan 2023 03:09:34 -0500

| | Tech Support Test

Name | Simarpreet kaur Simarpreet
E-mail | [email-masked]
Phone Number | (832107) 7979759292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamshedpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Hdfc bank | Assistant manager | 2022 | 24k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refresh the page and the network i have been using
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth settings _ find the device u want to pair - click and start pairing
What according to you makes you a good candidate for customer service or technical support job? | Pateince is the key for the customer service understanding what the customer wants to say or feel and putting myself in the shies of the customers to satisfy them in the best possible way
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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