Subject: Tech Support Candidate - Sarika Singh
From: Sarika Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Jan 2023 08:59:12 -0500

| | Tech Support Test

Name | Sarika Singh
E-mail | [email-masked]
Phone Number | (+91) 9026666007
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur City 2 greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
CRM

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Amazon | VCS | 10/03/2021 | 16000
Previous Employer 2 | Swami Vivekanand law college | librarian | 14/05/2015 | 10000

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will click on google suggestions.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down screen there is Bluetooth option available.
Click on bluetooth for turn on and turn on speaker also.
Search available device. There will be speaker name visible. Click on the name of speaker and connect.

What according to you makes you a good candidate for customer service or technical support job? | I can think behalf of customer that what is his or her situation. I am always ready to help people.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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