Subject: Tech Support Candidate - Supratap Biswas Supratap
From: Supratap Biswas Supratap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Jan 2023 04:35:57 -0500

| | Tech Support Test

Name | Supratap Biswas Supratap
E-mail | [email-masked]
Phone Number | (91) 7003481960
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformence | CSE | 4 Feb 2023 | 18k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check with the internet connection,  then write the correct url in address bar, here troubleshooting must be done . Allow the access with extension related to with with if available. Will check the settings of the browser which you are using
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth device and in your mobile , then pair the device with your mobile by selecting the option..and you are get to go.
What according to you makes you a good candidate for customer service or technical support job? | I have the problem solving skills. And sound technical knowledge..work for the customer satisfaction and centricity
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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