Subject: Arabic Language Test - Muhammed Swalih
From: Muhammed Swalih <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 31 Dec 2022 02:08:32 -0500

| | Foreign Language Screening Test

Name | Muhammed Swalih    /  (+91) 8129195974    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello (customer name),

Thanks for contacting Babyshop company costumer service help desk ,

Sorry for the inconvenience caused from our side. Regarding your order, we have checked and observed that your order delivery is stuck since you have given wrong delivery address while placing the order. So please provide the correct delivery address in the site and your order should be deliver at the earliest.

Thanks and regards,
Babyshop customer service help desk

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Thanks for contacting Homebox team,

Regarding your below mail, sure our team will contact with you soon and do the needful.

We will replace your cabinet or else we will return your money as per your requirement.

Thanks and regards,
Homebox team

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