Subject: Arabic Language Test - Mohd Hassan
From: Mohd Hassan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Dec 2022 10:55:11 -0500

| | Foreign Language Screening Test

Name | Mohd Hassan    /  (+91) 8009771056    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I am really sorry,  sir, because I  couldn&#039;t drop your baggage on the time. Because I have dispatched your baggage from my side on the time, don&#039;t worry, Sir.  May be your baggage is on the way. You will have to wait for two or three days .
Thank you sir.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Okay, doesn&#039;t matter sir, firstly I will send a team from my side to solve your problem. If this problem is as you are saying . Then I will be considered. I will try to replace my TV.
Thanks you sir.

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