Subject: Trainer Candidate - Guneet Kaur Guneet
From: Guneet Kaur Guneet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Dec 2022 03:35:44 -0500

Tech Support
Test

Name

Guneet Kaur
Guneet

E-mail

[email-masked]

Phone Number

(122003) 8595862464

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

India shelter finance
corporation ltd.

Assistant credit hindsighting manager

Currently working

27000

Previous Employer 1

Money ways and
it’s bpo pvt.ltd

Team leader

27May2020

12000

Previous Employer 2

Genius
academy

Coördinator

20 march2019

10000

If Selected, how much
time do you need to join?

25-30 days

Please briefly describe your work experience specifically in
Quality?

I am working from last 1.5 years in India shelter
as an Assistant credit hindsighting manager in which my roles and
responsibilities are I have to check all income documents all kyc check check
with the customer related to his income address and all as per our company
norms.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good and great customer service is the service
that we gives to our customer ..when we listen to our customer first and give
the best resolution and contact with the customer till their query is
solved.

What according to you makes you a good candidate for
this position?

I know I am the good candidate for this position
because if I get this opportunity I will check all quality checks as per company
norms and gives a best customer service

On a scale of 1 - 5
please rate your fluency in spoken English

4