Subject: Trainer Candidate - Senthamil Settu
From: Senthamil Settu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Dec 2022 22:22:41 -0500

| | Tech Support Test

Name | Senthamil Settu
E-mail | [email-masked]
Phone Number | (+91) 9159769605
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dharmapuri

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nil | | |
Previous Employer 1 | Kiml | Engineer | 21.12.2020 | 35000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediate  join
Please briefly describe your work experience specifically in Quality? | 6 YEARS experience for quality control engineer in   KIML (Khyunshing Industrial Motherson Group) -CHENNAI&ANTHRAPRADESH(HINDUPURAM) TAMILNADU,ANDHRA
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

Taking Initiatives, Working in a team, Making and Meeting commitments, Ability to Work under stress, Confident, Persuasive, Good negotiation and Quick Learner, Hardworking and Confident.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is to send a with out defect products.
Great customer service is mingal of the customer production advance plan and focus on with out defect production and advance plan also.

What according to you makes you a good candidate for this position? | A challenging career which favor learning, creativity, and provides exposure to new ideas and that prompt personal and professional growth along with the organization.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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