Subject: Trainer Candidate - Deepak Kumar Roy Deepak
From: Deepak Kumar Roy Deepak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Dec 2022 00:22:40 -0500

| | Tech Support Test

Name | Deepak Kumar Roy Deepak
E-mail | [email-masked]
Phone Number | (+91) 9572273039
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Finnovate Technology solutions private limited | Operation intern | July 2020 | Stipend
Previous Employer 1 | Swastik private limited | Account executive | 2018 | 15000
Previous Employer 2 | Britannia industries | Sales and account manager | 2020 | 20000

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in Quality? | Documentation, API, Location find, labour and transportation cost minimise and check the product quality and service quality.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Most difficult situation when i was working as an intern in Finnovate Technology solutions private limited there team management and time management both in one time is to difficult for me to handle the project and people.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means everything things is okay okay..as usual but if we have to improved our quality in product or service and provide in market as better quality it will be the great.
What according to you makes you a good candidate for this position? | I am good listener and as mentioned the jobs description i am following the all criteria so i have good knowledge of analytical tools and team management.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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