Subject: English Language Test - Shubham Knojia
From: Shubham Knojia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Dec 2022 10:01:42 -0500

| | Foreign Language Screening Test

Name | Shubham Knojia    /  (72899) 68718    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order

Explanation:

hope it help

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

An employer have employees sign a copy of the company's personnel policy because it becomes easier for the employer to hold employees accountable for following the policies.

Explanation:

A personnel policy is a document containing a pre-defined course of action  and it works as a guide for the employees to work towards the norms, outcomes and objectives of the organization.

Thus by signing the personnel policy the employees becomes liable to follow all the norms, expected behaviour outcomes and objectives of the firm.

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