Subject: Trainer Candidate - Aneesh T
From: Aneesh T <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Dec 2022 01:50:34 -0500

| | Tech Support Test

Name | Aneesh T
E-mail | [email-masked]
Phone Number | (+91) 8848430565
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kerala

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infosys BPM | Process Specialist | Nov-10 | 37k
Previous Employer 1 | Infolks | Full Stack Developer | |
Previous Employer 2 | Pix Dynamics | AI Developer | |

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in Quality? | I  have experience in Quality for various process like APPLE Siri, Apple Map.And in the field of Software testing too
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Ultimate concept of quality is depends on understanding the product  business logic and product functionalities. So from client side gathering the right product information is the key point and cross checking those parameters are meeting with our development and design team or not is more important. Team work is the key to provide quality for all kind of products and processes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Understanding the client business logic or requirement  and work accordingly with giving more add on contributions to the existing requirements
What according to you makes you a good candidate for this position? | Those who are aware of the importants of quality for a product .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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