Subject: Fwd: Arabic Language Test - Zein Sulieman
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Dec 2022 05:03:17 -0700 (MST)

Hi please acknowledge, he is Kinana's reference. Thanks 

From: "Zein Sulieman" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, December 9, 2022 6:38:12 PM 
Subject: Arabic Language Test - Zein Sulieman 

	
	
			Foreign Language Screening Test 
		Name 	Zein Sulieman / (+91) 8448616170 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Respected Customer, 

We have shipped your order and delivered it to the courier. However, the courier couldn’t deliver your item because of the address that you have provided is wrong. So, please send me your correct address so we can do the needful.thank you. 

Best regards. 
Zein Sulieman. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Respected customer, 

Please kindly support your complaint with pictures showing the scratches that you have mentioned so I can forward your complaint to the concerned team. 

Thank you. 
Zein Sulieman.