Subject: Fwd: Arabic Language Test - Jafar Safe
From: Aishwarya Jaiswal <[email-masked]>
To: aishwarya jaiswal <[email-masked]>
Cc: Aishwarya Jaiswal <[email-masked]>
Date: Sun, 11 Dec 2022 23:21:36 -0700 (MST)

From: "Jafar Safe" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, December 9, 2022 8:59:37 PM 
Subject: Arabic Language Test - Jafar Safe 

	
	
			Foreign Language Screening Test 
		Name 	Jafar Safe / (+91) 9354776323 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	,Hi Sir 

Thank you for contacting us. 

Please note that our courier team tried to delivered the order but the address was not correct. 

Could you share with us your full address that we can update our courier team to deliver the order. 

Waittingbto hear from you. 

Regards, 
Customer service. 

مرحبا سيدي، 

شكرا لتواصلك معنا. 

نعتذر عن المشكلة التي واجهتها حيث ان فريقنا حاول توصيل الطلب ولكن واجهنا مشكلة بالعنوان لذلك نرجوا منك تزويدنا بالعنوان كاملا.حتى نستطيع توصيل الطلب بنجاح. 

ننتظر رد منك لنقوم بالاجراءات المناسبة لضمان توصيل الطلب. 

خدمة العملاء. 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Sir, 

Thank you for contacting us. 

We are sorry to hear that and we request you to share with us some screenshots for item showing there is a scratches on the item. 

Waiting to hear from you. 

Regards, 
Customer service. 

مرحبا سيدي، 

شكرا لتواصلك معنا. 

نعتذر لوصولك منتج غير سليم ونرجوا منك تزويدنا ببعض الصور للمنتج تظهر عيوبه حتى نقوم بعمل مايلزم. 

شكرا لتواصلك معنا. 

فريق الدعم.