Subject: Trainer Candidate - Subha swain
From: Subha swain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Dec 2022 02:56:55 -0500

| | Tech Support Test

Name | Subha swain
E-mail | [email-masked]
Phone Number | (91) 7008897346
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida, sector- 31

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Checkbox technology pvt.ltd | QA | Still working | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 90 days

Please briefly describe your work experience specifically in Quality?

Maters in computer application.
-Working as a quality analyst engineer.
- Hands on experience of manual testing namely Smoke, Sanity, UI, API, Exploratory, re-testing, Unit, Integration, funtional and regression testing.
- Also Hands on experience on non functional testing like performance testing.
-Good understanding of STLC and SDLC.
- Best knowledge about JIRA.
- Good interaction and communication skills with team that includes Developers, Testers, Managers and clients.
- Currently I have 1.10 years of experience on STB(Set up Box) as well as web Testing.

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

Maters in computer application.
-Working as a quality analyst engineer.
- Hands on experience of manual testing namely Smoke, Sanity, UI, API, Exploratory, re-testing, Unit, Integration, funtional and regression testing.
- Also Hands on experience on non functional testing like performance testing.
-Good understanding of STLC and SDLC.
- Best knowledge about JIRA.
- Good interaction and communication skills with team that includes Developers, Testers, Managers and clients.
- Currently I have 1.10 years of experience on STB(Set up Box) as well as web Testing.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service reps will get the problem solved eventually. Great customer service reps will get it solved immediately.
What according to you makes you a good candidate for this position? | Hard work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |