Subject: English Language Test - Arsha Das
From: Arsha Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Dec 2022 00:45:11 -0500

| | Foreign Language Screening Test

Name | Arsha Das    /  (282005) 9044536300    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Your order couldn't be fullfilled due to some incorrect information about your address. Please insure that you have mentioned the correct information So ,
that we could deliver it tomorrow.
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Ok ,sir/ ma'am sorry for the disappointment . Our team will vist you tomorrow and will monitor the problem you are facing we will surely make sure to make out the best solution .
Thank you

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