Subject: Trainer Candidate - Sumit Kashyap
From: Sumit Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Dec 2022 04:00:54 -0500

| | Tech Support Test

Name | Sumit Kashyap
E-mail | [email-masked]
Phone Number | (208001) 6306600894
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kanpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Arvind | Ok | Wey to work | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Ok
Please briefly describe your work experience specifically in Quality? | Sels
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | The real salesman is good communication skills and good product knowledge. For this company and real sels man is always ready for every opportunities.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Wish to customer.
Select the product
Customer need
Add on selling
According to customer need help and select every product

What according to you makes you a good candidate for this position? | Yeah I am a sales person retail is a good industry
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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