Subject: English Language Test - SEHAJPREET SINGH
From: SEHAJPREET SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Dec 2022 02:34:09 -0500

| | Foreign Language Screening Test

Name | SEHAJPREET SINGH    /  (91) 9310247067    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

HI SIR/MAM
AS I CHECK MY SYSTEM YOUR COURIER ADDRESS IS INCORRECT THATS WHY YOUR PRODUCT IS NOT DELIVEREDBY THE COURIER COMPANY.PLS CONFIRM YOUR ADDRESS.
REGARDS

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

HI SIR
AS YOU REQUESTED WE WILL REPLACED YOUR PRODUCT IN THE GIVEN TIME BUT FIRST OUR TEAM WILL CHECK THE ISSUE BECAUSE OF COMAPNY POLICIES
REGARDS

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