Subject: Trainer Candidate - Pragati Gupta
From: Pragati Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Dec 2022 23:58:50 -0500

| | Tech Support Test

Name | Pragati Gupta
E-mail | [email-masked]
Phone Number | (301010) +919882105035
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Arihant Electricals | Manager QA | |
Previous Employer 1 | JMV LPS LTD | Manager QA | |
Previous Employer 2 | Northern electric company | Asst. Manay | |

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in Quality? | My self Pragati gupta having 18 years of experience in manufacturing and Industrial projects. Expertise QMS, Quality inspection, Product Approvals,supplier quality ,problem resolution, planning and managing projects from inception through completion.Experience in Managing quality of products, process & proficiency in coordination with suppliers & Projects thereby achieving the required quality level.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer understands the situation/problem/issues and great customer comes with solutions

What according to you makes you a good candidate for this position?

Having good experience for handling customer, vendor and my positive attitude.
If any situation my knowledge get me down i managed the situation with my good attitude .

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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